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Anti Fraud Info

Dear Customers

 

It's said that copying is the sincerest form of flattery....and in some circumstances it is, but when it leads to you the customer being sold a shoddy fake, that isn't 'what it says on the tin' and we, the makers of a high quality, long standing brand are having our brand  debased, then it isn't quite such a boost....quite the contrary. Please note there are websites based in the UK selling our tips far to cheap, it is highly likely they are selling fakes.

 

Our Organic Hemp Coated Tips are the one's that we have found to be counterfeited and you can recognize them by the shiny covers and the shoddy workmanship as the booklet will fall apart when you start using it. If they're very cheap, then it's because they probably are....cheap and nasty fakes!

 

The reason our paper is called 'Organic Hemp Coated' is because it is!! This is a unique process, developed by our team, (see About Us for more detail) and not available from anyone but Quintessential Tips Limited....worldwide. Not only that, but I would very much doubt that their base paper is FSC and Chlorine Free which means that on all counts, producer and produce are not as stated. The reason the fakes say 'Organic Hemp Coated', 'Chlorine Free', 'Made in Cornwall' etc is because they have photo copied our Trademarked artwork, not because that's what it is or where they were made. Lately we have even come across copies where our telephone number is printed on the cover!!

 

Most of our stockists are absolutely genuine and we would urge you to check our Official Retailer List to confirm a genuine stockist near you. If you are not sure, please ask your favorite retailer, head shop, tobacconist or market stall holder to get in touch with us here, to discuss becoming a Trusted Seller.

 

Although many, many are the 'real deal', it appears that on-line and market traders seem to be the biggest sector where these counterfeits are found, so please let us know of any that you are suspicious of, so that we can contact them to establish their line of supply. Around the Midlands is another problem area for us. If any of these disreputable sellers continue to sell the fakes we will name and shame them here, so as to avoid our customers being hoodwinked. Dodgy seller beware!

 

You can of course buy here, by the box on our site and share with friends too, thus ensuring you are all getting the 'real thing'.

 

Quintessential Tips are a British classic, made locally in Cornwall from the best quality, 'cleanest', chlorine free paper we can source. We are ethical, Fair Trade and are passionate about keeping our production and jobs here in the UK. We are aware that the fake tips are not made here and we would doubt that there is anything Fair Trade or ethical being produced by businesses that think that it's ok to effectively 'steal' other peoples Intellectual Property.

 

You, our wonderful customers have been so helpful in bringing these dodgy stockists to our attention and we would urge you, if you too love your 'Quints', to help us safeguard our brand and let us know of any suspicious dealings in counterfeits of our tips.

 

A reward is offered to anyone who can give us information on suppliers or dealers in fakes of our tips that leads to a conviction. We always like to 'say thank you' nicely.

 

...Buyer Beware!!

 

 

 

 

 

 

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